Faintburn support

Need help, or want to tell us what you enjoyed? Use Journal → Help & Feedback for a short private note, or email support@pebblerocket.com for a detailed report.

Tell us what happened

For a problem report, include your iPhone model, iOS and game versions, the location or quest, and what happened. A screenshot can help. Do not send passwords or payment information. The in-game form does not attach your save or diagnostics.

Keep your progress

Update the existing installation. Your progress is stored on your device, so do not delete the app to troubleshoot a problem. If a recovery warning appears, keep the installation and email us its exact text.

Request a refund

Request a refund through Apple. Sign in with the Apple Account used for the purchase, choose Request a refund, select Faintburn, and submit the request. Apple handles App Store purchase requests and determines eligibility. If you cannot use that page, follow Apple Support's refund instructions or contact Apple Support. Your rights under Australian Consumer Law remain unaffected.

Privacy

See the Faintburn privacy page for how optional feedback is handled.